session one - European Commission - Europa

176 Pages·2005·2 MB·English

IIDDAABBCC
CCOONNFFEERREENNCCEE
CCRROOSSSS--BBOORRDDEERR eeGGOOVVEERRNNMMEENNTT
SSEERRVVIICCEESS FFOORR AADDMMIINNIISSTTRRAATTIIOONNSS,,
BBUUSSIINNEESSSSEESS AANNDD CCIITTIIZZEENNSS
C
ONFERENCE PAPERS AND PROCEEDINGS
Brussels,17 -18 February 2005
D
e
l
i
v
e
r
i
n
G
e
o
v
e
r
n
m
e
n
t
IDABC
European
eGovernment Services
IDABC
CONFERENCE
CROSS-BORDER E-GOVERNMENT SERVICES FOR
ADMINISTRATIONS, BUSINESSES AND CITIZENS
C
ONFERENCE PAPERS AND PROCEEDINGS
Brussels,17 - 18 February 2005
European Commission
Manuscript completed in March 2005
The views expressed may not in any circumstances be regarded as stating an official position of
the European Commission
More information on the European Commission's IDABC Programme can be found on its website:
http://www.europa.eu.int/idabc
ISBN 92-894-9220-1
© European Communities,2005
Reproduction is authorised,except for commercial purposes,provided the source is
acknowledged.
Printed in Belgium
Printed on recycled paper
F
OREWORD
On the 17th and 18th of February 2005,more than 300 persons attended the IDABC conference
'Cross-border e-government services for administrations, businesses and citizens' to engage in
open debate about what should be the programme priorities in order to move e-government
forward to the European level.
The conference,structured around plenary and parallel sessions gathered a broad range of opin-
ions on the future of European e-government and how the IDABC programme could contribute to
make these visions become true.Speakers shared also their experiences in the implementation of
e-government solutions with or without a cross-border dimension.
In the course of these two intensive days, we heard about dreams and realities and listened to
what people were expecting from us.It is now time to carry on with our work! However,I feel that
we are now better equipped to do so thanks to the contribution of all the participants.
This publication includes a summary of the proceedings and the selected papers that were
presented during the conference.I hope it serves not only as a memory of the event but also as a
reference for future e-government projects.
I want to take this opportunity to thank all those who are contributing with their efforts to put
e-government to the service of all.
Pedro Ortún
P : P
ART ONE ROCEEDINGS
P
ROCEEDINGS
PLENARY SESSION, FEBRUARY 17,10:00-13:00...................................................................................9
P 1 -
ARALLEL SESSION BUSINESS SERVICE REQUIREMENTS.........................................................16
P 2 -
ARALLEL SESSION CITIZENS SERVICE REQUIREMENTS...........................................................20
PLENARY SESSION,FEBRUARY 17,16:30-18:00.................................................................................24
PLENARY SESSION,FEBRUARY 18,09:00-09:30.................................................................................26
P 3 -
ARALLEL SESSION IDENTITY MANAGEMENT.................................................................................27
PARALLEL SESSION 4 - E-GOVERNMENT STANDARDS
( )
SEMANTIC INTEROPERABILITY SOLUTIONS ..................................................................................................29
PLENARY SESSION,FEBRUARY 18,12:00-13:00.................................................................................33
P : P
ART TWO APERS
S
ESSION ONE
1.
INTEROPERABILITY FRAMEWORK FOR ECONOMIC OPERATOR AUTHENTICATION
Sven Forsterand Paul Raes, FedICT, Belgium..........................................................................................37
2.
PAPERLESS CUSTOMS AND TRADE WITHIN EUROPE AND WITH OTHER COUNTRIES
Jean-Marc Dufour,PARIS eCommerce International and Jean-Bernhard Gramunt, MINEFI -
French Ministry of Economy and Finance......................................................................................................51
3. -
CROSS BORDER PAPERLESS TRADE
Slavcho Manolov, Bulgarian Industrial Association...................................................................................61
4. -
E PROCUREMENT AND THE POSSIBILITY FOR BUSINESSES TO FULLY SEIZE MARKET
OPPORTUNITIES
Michel Cadic,French Ministry of Defence, Armament Portal Director.................................................69
5.
TRANSFER OF COMPANY REGISTERED OFFICE
Vito Giannella, Managing Director - European Business Register EEIG, Belgium..........................79
5
P : P
ART TWO APERS
S
ESSION TWO
1.
ONLINE ACCESS TO THE INSURANCE CAREER OF MIGRANT WORKERS VIA TESTA
Francisco Delgado Azuara, Instituto Nacional de la Seguridad Social Spain (INSS), and
Mathias Landeck,Verband Deutscher Rentenversicherungsträger (VDR), Germany...................85
2. ' -
HOW TO CAPITALISE ON USERS WILLINGNESS TO PAY FOR CROSS BORDER
-
E GOVERNMENT SERVICES
Alexander Ernst Schmid, BearingPoint, Germany...................................................................................93
3. AIMING AT THE EFFICIENT PROTECTION OF THE SOCIAL SECURITY RIGHTS OF MOBILE
CITIZENS
Robin Down, EDS DWP, United Kingdom..................................................................................................103
4. - - -
E HEALTH IN THE CONTEXT OF CROSS BORDER E GOVERNMENT SERVICES FOR
, &
ADMINISTRATIONS BUSINESSES CITIZENS
David Lloyd-Williams,EHTEL, United Kingdom..........................................................................................111
5.
SMART CARD AND NETWORK IT SOLUTIONS FOR EUROPEAN HEALTH INSURANCE
: “ @ - ”
CARD ELECTRONIFICATION THE NETC RDS FOR E EHIC EXPERIENCE
Roberto Zuffada, Regione Lombardia, Directorate General of Health, Research and Technology
Innovation Unit, Italy and Noël Nader, SESAM-Vitale, France..............................................................119
P : P
ART TWO APERS
S
ESSION THREE
1. -
OPEN SOURCE SOLUTIONS FOR INTEROPERABILITY IN THE E ID DOMAIN
Bud P. Bruegger, OpenPortalGuard Project and Town of Grosseto, Italy, Jan van Arkel, Ambassador
CEN/ISSS/WS e-authentication, The Netherlands, Stef Hoeben, OpenSC Project and Zetes PASS,
Belgium and Antonino Iacono, OpenSignature Project, Italy.....................................................................127
6
2. :
EUROPEAN BRIDGE CA STILL A CHALLENGE AFTER FIVE YEARS OF EXPERIENCE
Peter Steiert, TeleTrust Deutschland e.V., Germany...............................................................................139
3. -
GIVING AN INTEROPERABLE SOLUTION FOR INCORPORATING FOREIGN E IDS IN
-
AUSTRIAN E GOVERNMENT
Amir Hayat, IAIK, Graz University of Technology, Reinhard Posch,Federal Chief Information Officer,
Austrian Federal Chancellery and Thomas Rössler, Secure Information Technology Center,
Austria......................................................................................................................................................................147
P : P
ART TWO APERS S
ESSION FOUR
1.
PROVIDING CITIZEN FOCUSED INTEROPERABILITY
Alasdair Mangham and Arturo Dell, London Borough of Camden, United Kingdom................157
2. -
ISSUES ENABLING MULTI LOCATIONAL ACCESSIBILITY
Martin Ford, Martin Ford Consultancy, United Kingdom and Liddy Nevile, Sunrise Research
Laboratory, United Kingdom.............................................................................................................................165
3. -
TRANS EUROPEAN REGISTRY INFORMATION SERVICE BETWEEN
( )
ADMINISTRATIONS TERISA
Hendrik Tamm, PSI AG, Germany................................................................................................................175
7
P
ROCEEDINGS
PLENARY SESSION, FEBRUARY 17, 10:00-13:00
WELCOME SPEECH
Pedro Ortún
The IDABC Conference opened with a warm welcome from Pedro Ortún,Director of the IDABC Unit,
to the 308 participants from the public and private sectors that had gathered to discuss the
evolution of the IDABC Programme.The Conference provided an opportunity for open debate about
what the European Commission,the national administrations and the other stakeholders view as
IDABC's priorities for the development of cross-border e-government services within the EU.In this
light,many of the Conference presentations explored the question of how and why this European
perspective needs to be addressed.
The launch of IDABC not only marks the enlargement of the Programme's target audiences to
include businesses and citizens, but also an important shift in emphasis from the exchange of
information between national administrations to the delivery e-government at a European level.
In order to identify, support and promote the development and establishment of European
eGovern-ment services, the European Commission called for guidance and input from key
stakeholders.Mr.Ortún thereby opened the conference with a generic question that would in turn
be addressed by many of the speakers:is there hope for a European e-government policy and,if
so,what issues should IDABC be focusing on?
-
THE EUROPEAN DIMENSION OF E GOVERNMENT
Antonio Alabau
Antonio Alabau noted that the European dimension of e-government is intrinsic to the very nature
of e-government today.The modernisation of public administrations that e-government involves is
affected by a set of strategic approaches, concerns and problems that are present at European
level.In addition,the responsibilities for planning and implementing e-government are scattered
across Europe, at local, regional, national and European levels. However, Mr. Alabau urged for
a distinction to be made between wider European goals, such as the Lisbon Strategy and the
development of the information society, and the objectives of e-government in order to allow
e-government to develop independently and at its own pace.
The concept of electronic government developed in the late 90s and coincided with the emergence
of the 'new' Commission, thereby strategically linking e-government to the Lisbon objective of
making Europe the most competitive and dynamic knowledge-based economy in the world.
However,the attainment of the Lisbon objectives is not the main goal of e-government.Similarly,
it is widely acknowledged that the development of the information society is expected to produce
a significant increase in the Gross National Product of the European countries. However, while NGS
DI
e-government is a driving force of the ICT industries,the future of the ICT industry should not be OCEE
the core concern of e-government strategies.In many public administrations the responsibility for PR
:NE
e-government has been too closely linked and subordinated to the ICT industry, leading to the O
RT
PA
9
CONFERENCE PAPERS AND PROCEEDINGS Brussels,17 -18 February 2005
distortion of e-government strategies.This is not to say that wider political objectives should be
ignored; on the contrary,the development of e-government at European level will demand an acute
awareness of the sensitive political issues that e-government touches upon.The role of the state,
the functions of public administrations,and considerations about the best ways to deliver public
services to citizens are questions raised by e-government that require particular political positions.
The EU is currently composed of around 100,000 municipalities,over 300 regions,25 states and
one set of European Institutions.Despite the clear differences between public administrations,it is
evident that all of them have the same concern:how can ICT be used to help these administra-
tions do a better job? The European dimension of e-government emerges from the common
challenges and solutions that are being experienced by administrations across Europe.In the midst
of the different levels of e-government that have been attained, the differing approaches of the
Member States,and the lack of specific competencies in the affairs of public administrations,how
can European e-government be achieved?
The EU now stands at an important crossroads.A clear idea about the role that the European Union
can and must play in the field of e-government needs to be formulated.Strategic e-government
actions by the EU Institutions must take into account the needs of the beneficiaries,which include
not only public administrations but also stakeholders in research and academia.Attention must be
given to the creation of surveys,guidelines,recommendations and structured learning activities to
provide a reference source for public administrations across Europe.There is also a need for the
permanent collection and diffusion of updated information on national and regional research
activities in order to avoid duplicities and to promote complementarities.
A VIEW FROM THE EUROPEAN PARLIAMENT
Reino Paasilina, Member of the European Parliament
In the future development of European e-government services, Reino Paasilina urged IDABC to
tackle accessibility,which he referred to as social,ethical and political imperative,in order to allow
Europe's businesses and citizens to reap the tangible benefits of technological development.
As the Lisbon Mid-term Review Communication noted, it is crucial to “improve the role of
national administrations in providing the right market conditions”,and the “greater use of online
public services”.
According to Mr.Paasilina,the development of the e-government policy of the European Union to
date has not focused sufficiently on the delivery of these benefits. Instead, it has resulted in
fragmented actions across various European departments and programmes.While this fragmen-
tation can,in part,be attributed to a lack of legal competence in the area,e-government develop-
ment has not taken off for another important reason:European citizens and their needs have not
been taken into account.If administrators are not all full-heartedly aboard the IDABC projects,and
e-government has not received the support it deserves,it is because of a marked lack of digital
literacy on the part of European citizens.
10
P
ROCEEDINGS
Many steps are being taken at European level to close this digital divide.In January,the European
Commission launched a public consultation to collect input on how to make the benefits of ICT
accessible to the widest possible range of citizens, including older people and people with
disabilities. Also in January, the European Parliament voted in the e-Content Plus Programme,
which aims for a wider recognition of the importance of public sector information and the
associated societal implications of its use.By tackling the fragmentation that has resulted from the
different methods of collecting and storing data, the Programme will facilitate the creation of
Europe-wide information services in areas such as transportation, navigation, emergency
response and environmental management.
Particularly in light of the enhanced emphasis on citizens in the IDABC Programme,citizens and
businesses will need to be given the attention they deserve. As was noted in the eEurope Action
Plan Mid-Term Review, more attention should be given to content provision in e-learning and
e-health.In addition,work should be carried out on open platforms and interoperability to enable
more multi-platform content and provide accessibility for all,in particular the most disadvantaged
and the disabled. Increased accessibility will ultimately lead not only to the increased use of
e-government services but also to an increase in the level of skills of potential users.
As a recent study conducted in Italy and Norway demonstrated,employees currently waste over
three hours per week combating computer-related problems.This study offers pertinent examples
of the manner in which technology can provide more barriers than solutions,and signals the need
to increase ICT training efforts within companies.In a similar manner,Europe will only be able to
benefit from technological advances and move forward if all of society is included in the new
information society.Only through the increased education and consultation of users will Europe be
able to provide a civilised,knowledge-based society where ICT can be of real use.
PAN-EUROPEAN E-GOVERNMENT CHALLENGES BEYOND 2005
Pierre Schilling
For Pierre Schilling, European e-government demands enhanced cooperation and collaboration
across Europe.As the experts of the eEurope Advisory Board have recommended, the European
Union should be constructed on three pillars:skills,diversity and open governance.This cannot be
achieved by any Member State or organisation alone:coordination is required at EU level,and the
success of IDABC is closely linked to the Programme's collaboration with the Member States and
with the other Directorate-Generals.
Three scenarios, the COBRA Scenarios, have been foreseen for future European e-government
developments. In the first, what has been termed the 'dinosaur scenario', there would be an
intensification of cooperation without the modernisation of underlying structures. In the second NGS
DI
scenario, there would be isolated modernisation but no cooperation or integration. The third OCEE
PR
scenario is indeed what IDABC should aim to achieve:a network of governance that is reformed, :NE
O
modernised and integrated. RT
PA
11