Table Of ContentSlimane Hammoudi
José Cordeiro
Leszek A. Maciaszek
Joaquim Filipe (Eds.)
Enterprise
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15th International Conference, ICEIS 2013
Angers, France, July 4–7, 2013
Revised Selected Papers
123
Lecture Notes
in Business Information Processing 190
Series Editors
Wil van der Aalst
Eindhoven Technical University, Eindhoven, The Netherlands
John Mylopoulos
University of Trento, Povo, Italy
Michael Rosemann
Queensland University of Technology, Brisbane, QLD, Australia
Michael J. Shaw
University of Illinois, Urbana-Champaign, IL, USA
Clemens Szyperski
Microsoft Research, Redmond, WA, USA
More information about this series at http://www.springer.com/series/7911
Slimane Hammoudi José Cordeiro
•
Leszek A. Maciaszek Joaquim Filipe (Eds.)
•
Enterprise Information
Systems
15th International Conference, ICEIS 2013
Angers, France, July 4–7, 2013
Revised Selected Papers
123
Editors
SlimaneHammoudi LeszekA.Maciaszek
GroupeESEO Wroclaw University ofEconomics
Angers Wroclaw
France Poland
JoséCordeiro and
Joaquim Filipe Macquarie University
Polytechnic Instituteof Setúbal Sydney, NSW
Setúbal Australia
Portugal
and
INSTICC
Setúbal
Portugal
ISSN 1865-1348 ISSN 1865-1356 (electronic)
ISBN 978-3-319-09491-5 ISBN 978-3-319-09492-2 (eBook)
DOI 10.1007/978-3-319-09492-2
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Preface
Thepresentbookincludesextendedandrevisedversionsofasetofselectedpapersfrom
the15thInternationalConferenceonEnterpriseInformationSystems(ICEIS2013),held
inAngers, France, during July 4–7,2013, andco-organized by the ESEO Group. The
conferencewassponsoredbytheInstituteforSystemsandTechnologiesofInformation,
ControlandCommunication (INSTICC),held incooperation with theAssociation for
Advancement of Artificial Intelligence (AAAI), the IEICE Special Interest Group on
Software InterpriseModelling(SWIM),the ACM SpecialInterest Group on Manage-
mentInformationSystems(SIGMIS),andtheACMSpecialInterestGrouponComputer
HumanInteractionandincollaborationwiththeInformaticsResearchCenter(IRC).
The conference was organized in six simultaneous tracks: Databases and Infor-
mation Systems Integration, Artificial Intelligence and Decision Support Systems,
Information Systems Analysis and Specification, Software Agents and Internet
Computing, Human–Computer Interaction and Enterprise Architecture. The book is
based on the same structure.
ICEIS 2013 received 321 paper submissions from 48 countries in all continents.
From these, after a blind review process, 33 % were published and presented orally,
from which 29 were selected for inclusion in this book, based on the classifications
provided by the Program Committee. The selected papersreflectstate-of-art research
workthatisoftenorientedtowardreal-worldapplicationsandhighlightthebenefitsof
information systems and technology for industry and services, thus making a bridge
between the worlds of academia and enterprise. These high-quality standards will be
maintainedandreinforcedatICEIS2014,tobeheldinLisbon,Portugal,andinfuture
editions of this conference.
Furthermore,ICEIS2013includedfourplenarykeynotelecturesgivenbyStephen
Mellor (Freeter, UK), Fabien Gandon (Inria, France), Ulrich Frank (University of
Duisburg-Essen, Germany) and Henderik A. Proper (Public Research Centre – Henri
Tudor,Luxembourg).Wewouldliketoexpressourappreciationtoallofthemandin
particular to those who took the time to contribute with a paper to this book.
On behalf of the conference Organizing Committee, we would like to thank all
participants. First of all the authors, whose quality work is the essence of the con-
ference, and the members of the Program Committee, who helped us with their
expertise and diligence in reviewing the papers. As we all know, producing a con-
ferencerequirestheeffortofmanyindividuals.Wewishtothankalsoallthemembers
of our Organizing Committee, whose work and commitment were invaluable.
December 2013 Slimane Hammoudi
José Cordeiro
Leszek A. Maciaszek
Joaquim Filipe
Organization
Conference Co-chairs
Olivier Camp IFI, Vietnam
Joaquim Filipe Polytechnic Institute of Setúbal/INSTICC,
Portugal
Program Co-chairs
Slimane Hammoudi ESEO, MODESTE, France
Leszek A. Maciaszek Wroclaw University of Economics, Poland
and Macquarie University, Sydney, Australia
José Cordeiro Polytechnic Institute of Setúbal/INSTICC,
Portugal
Jan Dietz (Honorary) Delft University of Technology, The Netherlands
Organizing Committee
Marina Carvalho INSTICC, Portugal
Helder Coelhas INSTICC, Portugal
Bruno Encarnação INSTICC, Portugal
Ana Guerreiro INSTICC, Portugal
André Lista INSTICC, Portugal
Andreia Moita INSTICC, Portugal
Carla Mota INSTICC, Portugal
Raquel Pedrosa INSTICC, Portugal
Vitor Pedrosa INSTICC, Portugal
Cláudia Pinto INSTICC, Portugal
Ana Ramalho INSTICC, Portugal
Susana Ribeiro INSTICC, Portugal
Sara Santiago INSTICC, Portugal
Mara Silva INSTICC, Portugal
José Varela INSTICC, Portugal
Pedro Varela INSTICC, Portugal
Senior Program Committee
Balbir Barn, UK Albert Cheng, USA
Senén Barro, Spain Jan Dietz, The Netherlands
VIII Organization
Schahram Dustdar, Austria Klaus Pohl, Germany
António Figueiredo, Portugal José Ragot, France
Nuno Guimarães, Portugal Matthias Rauterberg, The Netherlands
Jan Jürjens, Germany Colette Rolland, France
Dimitris Karagiannis, Austria Narcyz Roztocki, USA
Michel Léonard, Switzerland Abdel-Badeeh Mohamed Salem, Egypt
Kecheng Liu, UK Bernadette Sharp, UK
Pericles Loucopoulos, UK Timothy K. Shih, Taiwan
Andrea de Lucia, Italy Alexander Smirnov, Russian Federation
Yannis Manolopoulos, Greece Ronald Stamper, UK
José Legatheaux Martins, Portugal François Vernadat, France
Masao Johannes Matsumoto, Japan Merrill Warkentin, USA
Alain Pirotte, Belgium
Program Committee
Lena Aggestam, Sweden Angélica Caro, Chile
Miguel Angel Martinez Aguilar, Spain Nunzio Casalino, Italy
Rama Akkiraju, USA Luca Cernuzzi, Paraguay
Antonia Albani, Switzerland Sergio de Cesare, UK
Patrick Albers, France Ming-Puu Chen, Taiwan
Abdullah Alnajim, Saudi Arabia Shiping Chen, Australia
Rainer Alt, Germany Shu-Ching Chen, USA
Vasco Amaral, Portugal Max Chevalier, France
Andreas S. Andreou, Cyprus Witold Chmielarz, Poland
Plamen Angelov, UK Daniela Barreiro Claro, Brazil
Wudhichai Assawinchaichote, Thailand Francesco Colace, Italy
Ramazan Aygun, USA Cesar Collazos, Colombia
Cecilia Baranauskas, Brazil Antonio Corral, Spain
Ken Barker, Canada Sharon Cox, UK
Reza Barkhi, USA Wendy Currie, France
Rémi Bastide, France Maria Damiani, Italy
Lamia Hadrich Belguith, Tunisia Vincenzo Deufemia, Italy
Orlando Belo, Portugal Anind K. Dey, USA
Jorge Bernardino, Portugal José Javier Dolado, Spain
Manuel F. Bertoa, Spain Dulce Domingos, Portugal
Danielle Boulanger, France César Domínguez, Spain
Jean-Louis Boulanger, France António Dourado, Portugal
Coral Calero, Spain Juan C. Dueñas, Spain
Luis M. Camarinha-Matos, Portugal Alan Eardley, UK
Olivier Camp, Vietnam Sophie Ebersold, France
Roy Campbell, USA Hans-Dieter Ehrich, Germany
Gerardo Canfora, Italy Jean-Max Estay, France
Manuel Isidoro Capel-Tuñón, Spain João Faria, Portugal
Organization IX
Antonio Fariña, Spain Seungjoo Kim, Korea, Republic of
Jamel Feki, Tunisia Marite Kirikova, Latvia
Edilson Ferneda, Brazil Stefan Kirn, Germany
MariaJoãoSilvaCostaFerreira,Portugal Alexander Knapp, Germany
Paulo Ferreira, Portugal John Krogstie, Norway
Filomena Ferrucci, Italy Subodha Kumar, USA
Barry Floyd, USA Rob Kusters, The Netherlands
Rita Francese, Italy Halina Kwasnicka, Poland
Ana Fred, Portugal Jintae Lee, USA
Lixin Fu, USA Alain Leger, France
Mariagrazia Fugini, Italy Daniel Lemire, Canada
Jose A. Gallud, Spain Joerg Leukel, Germany
Matjaz Gams, Slovenia Hareton Leung, China
Maria Ganzha, Poland Lei Li, Australia
Mouzhi Ge, Germany Da-Yin Liao, USA
Johannes Gettinger, Germany Therese Libourel, France
Pascual Gonzalez, Spain Luis Jiménez Linares, Spain
Robert Goodwin, Australia Panos Linos, USA
Feliz Gouveia, Portugal Stephane Loiseau, France
Virginie Govaere, France João Correia Lopes, Portugal
Janis Grabis, Latvia Maria Filomena Cerqueira
Maria Carmen Penadés Gramaje, Spain de Castro Lopes, Portugal
Gerd Groener, Germany Miguel R. Luaces, Spain
Sven Groppe, Germany André Ludwig, Germany
Wieslawa Gryncewicz, Poland Christopher Lueg, Australia
Slimane Hammoudi, France Mark Lycett, UK
Wahab Hamou-Lhadj, Canada Lukasz Lysik, Poland
Markus Helfert, Ireland Leszek A. Maciaszek, Poland/Australia
Francisco Herrera, Spain Cristiano Maciel, Brazil
Wladyslaw Homenda, Poland Rita Suzana Pitangueira Maciel, Brazil
Wei-Chiang Hong, Taiwan Nuno Mamede, Portugal
Miguel J. Hornos, Spain Pierre Maret, France
Hesuan Hu, China Tiziana Margaria, Germany
Kai-I Huang, Taiwan Herve Martin, France
François Jacquenet, France Maria João Martins, Portugal
Hamid Jahankhani, UK Katsuhisa Maruyama, Japan
Arturo Jaime, Spain Viviana Mascardi, Italy
Marijn Janssen, The Netherlands David Martins de Matos, Portugal
Wassim Jaziri, Saudi Arabia Wolfgang Mayer, Australia
Paul Johannesson, Sweden Andreas Meier, Switzerland
Nikos Karacapilidis, Greece Jerzy Michnik, Poland
Nikitas Karanikolas, Greece Michele Missikoff, Italy
Stamatis Karnouskos, Germany Ghodrat Moghadampour, Finland
Hiroyuki Kawano, Japan Pascal Molli, France
Khalil Khoumbati, Pakistan Lars Mönch, Germany
Andrea Kienle, Germany Valérie Monfort, Tunisia
X Organization
Francisco Montero, Spain Erik Rolland, USA
Carlos León de Mora, Spain Jose Raul Romero, Spain
Fernando Moreira, Portugal Agostinho Rosa, Portugal
Nathalie Moreno, Spain David G. Rosado, Spain
Haralambos Mouratidis, UK Gustavo Rossi, Argentina
Pietro Murano, UK Artur Rot, Poland
Tomoharu Nakashima, Japan Francisco Ruiz, Spain
Paolo Napoletano, Italy Danguole Rutkauskiene, Lithuania
Phuc V. Nguyen, Vietnam Belen Vela Sanchez, Spain
Quang Nguyen, Vietnam Luis Enrique Sánchez, Spain
Ovidiu Noran, Australia Manuel Filipe Santos, Portugal
Jose Angel Olivas, Spain Joseph Sarkis, USA
David Olson, USA Jurek Sasiadek, Canada
Andrés Muñoz Ortega, Spain Andrea Schaerf, Italy
Samia Oussena, UK Sissel Guttormsen Schär, Switzerland
Claus Pahl, Ireland Manuel Serrano, Spain
Eric Pardede, Australia Isabel Seruca, Portugal
Rodrigo Paredes, Chile Jianhua Shao, UK
Viviana Patti, Italy Alberto Silva, Portugal
Massimiliano Di Penta, Italy Sean Siqueira, Brazil
María Dolores Lozano Perez, Spain Spiros Sirmakessis, Greece
Dana Petcu, Romania Hala Skaf-molli, France
Leif Peterson, USA Chantal Soule-Dupuy, France
Paolo Petta, Austria Hatem Ben Sta, Tunisia
Yannis A. Phillis, Greece Chris Stary, Austria
Josef Pieprzyk, Australia Dick Stenmark, Sweden
Selwyn Piramuthu, USA Renate Strazdina, Latvia
José Pires, Portugal Stefan Strecker, Germany
Luís Ferreira Pires, The Netherlands Hiroki Suguri, Japan
Geert Poels, Belgium Lily Sun, UK
Michal Polasik, Poland Jerzy Surma, Poland
Robin Qiu, USA Miroslav Sveda, Czech Republic
Daniele Radicioni, Italy Ryszard Tadeusiewicz, Poland
Jolita Ralyte, Switzerland Sotirios Terzis, UK
Srini Ramaswamy, India Claudine Toffolon, France
T. Ramayah, Malaysia Theodoros Tzouramanis, Greece
Pedro Ramos, Portugal Athina Vakali, Greece
Francisco Regateiro, Portugal José Ângelo Braga
Hajo A. Reijers, The Netherlands de Vasconcelos, Portugal
Ulrich Reimer, Switzerland Michael Vassilakopoulos, Greece
Nuno de Magalhães Ribeiro, Portugal M.A. Vila, Spain
Michele Risi, Italy Bing Wang, UK
Alfonso Rodriguez, Chile Dariusz Wawrzyniak, Poland
Daniel Rodriguez, Spain Hans Weghorn, Germany
Pilar Rodriguez, Spain Hans Weigand, The Netherlands
Oscar Mario Rodriguez-Elias, Mexico Gerhard Weiss, The Netherlands
Description:This book contains substantially extended and revised versions of the best papers from the 15th International Conference on Enterprise Information Systems, ICEIS 2013, held in Angers, France, in July 2013.The 29 full and two invited papers included in this volume were carefully reviewed and selected